Start a refund

You have 45 days from delivery to decide.

To start a refund, email support@tryjawease.com with:
• Your order number
• The email you ordered with

Used guards: keep them, there's nothing to send back.
Unopened guards: we'll email you a prepaid return label and a US return address.

Refunds go back to your original payment method within 5–10 business days of approval. Full details are in our Refund Policy.