Shipping policy

Shipping policy

Where we ship
We currently ship to the United States only.

Shipping cost
Free on every order. No minimum.

Processing
Every order is checked and packed within 1–3 business days. You'll get a confirmation email as soon as it's on its way.

Delivery time
Most orders arrive 10–20 business days after they ship. Your shipping confirmation email includes a tracking number, so you can follow your order the whole way.

Your 30-night card
The same shipping confirmation email includes your printable 30-night card. Print it before your guard arrives, so you can start on night one.

Your 45 days start at delivery
The 45-day refund window starts the day your order is delivered, not the day you order. A longer delivery never shortens your time to decide.

If your order is late
If your order hasn't arrived 25 business days after it ships, email support@tryjawease.com with your order number. We'll track it down, and if it's lost, we'll send a replacement or refund you, your choice.

Questions
support@tryjawease.com